Payment Specialist
We are seeking a dedicated and enthusiastic Payment Specialist to join our Payment Fulfilment Team. In this role, you will manage key operational tasks related to payments and refunds, ensuring operational excellence and satisfaction of our customers.
What you'll do...
- Daily maintenance of operational tasks related to payments and refunds
- Daily maintenance of payment disputes and chargebacks
- Risk management, monitoring and preventing fraudulent activities
- Troubleshoot and resolve issues related to payments and refunds, collaborating with internal stakeholders to ensure a swift resolution
- Work collaboratively with teams in our Finance and Operations department to identify and implement improvements to our operations.
- Have a high impact on business critical metrics eg. the savings gained from fraud prevention
- Ad hoc tasks
What we're looking for...
- Excellent written and spoken English
- Great communication skills and enjoy working in a team environment
- Strong numerical skills and attention to detail.
- Logical and positive approach to problem-solving with a proactive attitude.
- Is dependable, with the ability to work autonomously and prioritise tasks
- Someone who can work full time within business hours (9AM to 5PM)
- Preferably someone who can work from our Warsaw office a minimum of 3 business days per week
What to expect from us...
- Opportunities for professional development and career advancement in a growing global business
- Exposure and understanding of our finance and operations flows
- Deep knowledge and experience within our financial and operational systems
- Full time contract of employment
- A flat hierarchy built on trust and collaboration
- Vibrant and inclusive atmosphere with occasional social events
- Company discounts on Miinto
- A truly multicultural work environment - we currently have employees from 35 countries around the world!
- Nice package of benefits including company discounts, healthcare at LuxMed, private life insurance and access to MyBenefit platform
Why Miinto?
We are the fastest growing online fashion platform in Europe, connecting shoppers, boutiques and brands across 14 different markets. Founded in 2009, we are home to more than 300 employees from more than 35 nationalities across offices in Copenhagen, Warsaw, Milan, Oslo and Amsterdam.
By joining Miinto, you will become part of a diverse team of ambitious and dedicated experts to inspire and support you on our mission to empower the world's best dressed people.
We work hard at Miinto, but we also take time to celebrate our successes, have fun and build relationships via frequent social activities. We respect each other and try to learn as much as possible from our diversity.
We are committed to hiring top talent regardless of race, religion, national origin, sexual orientation, gender identity, and age. As a result, we encourage all qualified candidates to apply for the position.
Please send your CV in English.
- Department
- Operations & CX
- Locations
- Warsaw
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Warsaw
A unique career - Join us
About Miinto
Miinto was founded in 2009 by school friends Konrad Kierklo and Mike Radoor as a way to get hold of brands and styles that they couldn’t get in their small home town in Denmark. And that simple idea has remained central to Miinto ever since: To connect fashion conscious consumers with the world’s best boutiques (and vice versa!).
We want brick and mortar boutiques to prosper in the digital age, and by partnering with us, we can ensure that they do.
Payment Specialist
Loading application form